Support and management
for online stores
In HERANA Solutions we manage whatever you need to help you develop your business
Save time with our services
We are aware of the number of operational tasks that the support and management of online stores require, and the amount of time they consume. Take a look at the services we offer. We can surely help you out!
Customer Service
We take care of the support and management of your contact email, inbox and comments on social networks.
Online Store Building
We create your online store and set it up for you.
Product Video and Photography
Highlight the qualities of your products with unique, professional quality photos and videos.
Social Ads
Reach your target audience and increase your store's traffic (and conversions 😉).
Graphic Design and Branding
We create or update your brand and create the necessary images to implement it.
HERANA IN NUMBERS
We have a dynamic and multidisciplinary team capable of representing your brand and its values through the management and support of your online store.
An extremely agile internal organization allows us to expand or reduce the workforce based on the workload.
To this day we have not yet had a dissatisfied customer . We continue to improve so that this day does not come.
Our clients are happy...
and yours are too
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I would like to thank the Herana team for their excellent work in the management of my e-commerce shops. The customer service (Spanish and English), the perfect translation, the management of my advertisements and much more… It is a reactive team, very competent and always in a good mood. I have been working with them for almost a year now and I hope to continue working with them for a long time to come.
Lucian Lagersie
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Very professional. Herana Solutions has been present in my various projects and has been able to lead the customer service and the different tasks with great success. I thank Ana and her team for their dedication and good mood.
Arthur Goel
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I wanted to give feedback on my brand’s after-sales team in Spain. They are a very serious team and are very responsive to requests (translation, after-sales service management, etc.). Very serious answers to customers to give them confidence and strengthen the brand image. I therefore advise this team for all those who want competent and professional services.
Florian Blanco